As a new leader, one of the most impactful ways to build trust, rapport, and open communication with your team is through regular 1-on-1 meetings. These meetings offer a dedicated space to connect with each team member individually, address challenges, and foster growth. But how do you get started with 1-on-1s in a way that truly benefits your team and helps build a healthy work environment? Here’s a simple guide to help you start these important conversations and set the stage for long-term success.
1. Set Clear Intentions for 1-on-1s
Before scheduling your first round of 1-on-1s, take a moment to reflect on your goals. What do you hope to achieve with these meetings? Are you looking to build relationships, understand team challenges, offer feedback, or all of the above? Setting clear intentions will help you structure these meetings and show your team that they are valued.
Make sure to communicate the purpose of the 1-on-1s to your team. Let them know that these meetings are an opportunity for them to share concerns, provide feedback, discuss personal goals, and ask for support. This helps set the tone for open, honest dialogue.
2. Create a Consistent Schedule
Consistency is key to making 1-on-1 meetings a valuable part of your team’s workflow. Decide how often you want to meet with each team member—whether it’s weekly, bi-weekly, or monthly—and stick to this schedule. Consistency builds trust and shows your team that you prioritize their development.
When you start scheduling, be mindful of their workload and try to find a time that works for both of you. A quick check-in every week can go a long way in maintaining communication and ensuring alignment, while also allowing your team to stay focused and engaged.
3. Prepare with Purpose
Preparation is essential to making your 1-on-1 meetings meaningful. While it’s important to remain flexible and let the conversation flow naturally, having a structure can ensure you don’t miss any crucial topics. Some things you can consider preparing ahead of time include:
- Reviewing notes from previous meetings: This shows your team that you value their feedback and are invested in their growth.
- Identifying key updates or issues: If you’re aware of any team-related developments or challenges, bring them up as a topic for discussion.
- Asking open-ended questions: These encourage dialogue and help uncover deeper insights. For example, “What’s one thing you’re really proud of this week?” or “What challenges are you facing right now?”
4. Listen Actively and Be Present
While the goal of these meetings is to provide guidance and feedback, the most powerful tool you have as a leader is your ability to listen. Be present, pay attention to both verbal and non-verbal cues, and give your full attention to the conversation. Active listening helps build rapport and shows your team that you care about their thoughts, challenges, and ideas.
Avoid distractions like checking your phone or computer during the meeting. Stay engaged by asking follow-up questions, summarizing what they’ve said, and offering relevant input when necessary.
5. Create a Safe, Supportive Environment
A successful 1-on-1 meeting is one where your team member feels comfortable sharing their thoughts honestly and without fear of judgment. Establishing a safe environment is crucial, especially for new leaders who may not yet have strong relationships with all team members.
Be transparent about the fact that the meetings are confidential and that you’re there to support their growth. Avoid making these meetings feel like a performance review—keep the tone collaborative, focusing on their development and well-being rather than merely assessing their output.
6. Give Constructive Feedback and Recognition
One of the most important aspects of 1-on-1s is offering feedback. Whether it’s acknowledging their successes or addressing areas for improvement, feedback should be constructive, specific, and actionable. Focus on how they can improve, but also celebrate their wins, big and small. Recognizing achievements, even minor ones, builds morale and shows that you appreciate their contributions.
7. Set Goals and Follow Up
Every 1-on-1 should ideally result in clear action items or goals. Whether it’s a project they’re working on, a personal development goal, or a skill they want to improve, setting measurable goals during these meetings helps keep the momentum going.
Be sure to follow up in future 1-on-1s to see how they’re progressing with their goals. This shows you’re invested in their growth and helps keep them accountable. If they’re struggling, use this time to brainstorm solutions together.
8. Be Open to Feedback Yourself
As a new leader, it’s just as important for you to receive feedback from your team as it is for you to provide it. Encourage your team members to share any thoughts they may have on how you can be a better leader. This openness fosters a culture of mutual respect and continuous improvement.
Ask questions like, “How can I better support you?” or “Is there anything I can do differently to help you succeed?” This reinforces the idea that you are a partner in their growth, not just an authority figure.
9. End on a Positive Note
Conclude each 1-on-1 on an encouraging and positive note. Acknowledge their progress, express your gratitude for their hard work, and reinforce your commitment to supporting them. Ending on a high note helps the team member feel valued and motivated moving forward.
Final Thoughts
Starting 1-on-1 meetings as a new leader can be a transformative experience for both you and your team. These meetings are an excellent way to build strong relationships, understand your team’s needs, and guide them toward success. By approaching these conversations with intention, active listening, and a focus on growth, you’ll create a foundation for a healthy, high-performing team.
Remember, consistency, trust, and communication are the keys to making 1-on-1 meetings an essential part of your leadership journey. So take the plunge, and start making these moments count!
